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About the Author

Jim Kopchok is a veteran of over 34 years working in the voice and data networking environment. Currently Jim is the Chief Information Officer for Directions Training, a nationwide IT Training company and Microsoft Gold Partner. He is a world-class technical instructor, recognized three times by a global training company as one of the top instructors world-wide. Highly certified and experienced, Jim brings his own unique view of the world to his clients and students to help them understand the technologies with which we must all deal and help them prepare for the future. For more about Directions Training, go here.

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